The Jewish New Year - a good time to think about Retrospectives
During this time on the Jewish calendar, it is traditional for us
to spend time doing some deep introspection. Looking at our accomplishments and
failures over the past year and building a plan to better ourselves for the
coming year. In short, we do a deep personal retrospective and come up with our
kaizen (Japanese for "continuous improvement") for the coming
year.
This helps to highlight the importance of introspection and having
a plan for improvement. To be able to improve a team must be able to take an
honest and open look at itself. There are many difficult challenges in
attempting to do so. It is very important that the team space be
psychologically safe. Teammates must feel free to share their thoughts and
ideas with the other members of the team without worrying that they themselves, or their ideas may
be considered stupid. While this is easy to say, it can be unfortunately hard
to achieve in practice.
A team that exemplifies the Scrum Values
will find it easier to have an honest and open retro because they will have the
courage to speak up and the respect toward each other to easily practice the Agile
Prime Directive. This is important because in a retrospective we need to be
able to discuss events and discover information. If everyone doesn’t assume
that everyone else did the best that they could with what they knew at the
time, it becomes very easy for someone to feel they are being attacked and go
into fight or flight mode. It is then the team’s collective responsibility to
detect that and help bring the conversation back to a productive conversation.
Out of the retrospective must come a kaizen, the next step the
team is going to take to try to improve itself. Like all things in Scrum this
should be a small step forward that we can then inspect and adjust. Dave Thomas
co-author of The Manifesto for Agile Software
Development put it very well when he said in his talk Agile is
Dead that one should apply agility on all levels from
naming elements in code to deciding how to deploy code. This very much
includes team improvement as well.
Making sure the retrospective and the team space in general, is a psychologically
safe space is, in my opinion, more important than what games are used at the
retrospective. As Scrum Masters we need to not only be masters of Scrum but
also, and in my opinion more importantly, masters of team building. Be careful to not fall into the trap of solely focusing on conducting the Scrum ceremonies and not on the Scrum Values and building the team. Take the time to do your own personal introspective retrospective to make sure you are focusing on the things that are important to you and your team.
Stay Agile.
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